At Temora Massage Therapy Clinic, we value and respect the time of both our clients and therapists. To ensure the smooth operation of our clinic and provide the best possible service to all, we have implemented the following cancellation policy:
 

1. No-Show Policy:

   • In the event of a no-show, where a client fails to arrive for a scheduled appointment without prior notification, the client will be charged the full fee of the missed appointment.
      

2. Late Cancellation Policy:

   • Cancellations made within 4 hours of the scheduled appointment time may be subject to a cancellation fee.

   • Clients who cancel within this 4-hour window may be charged 50% of the appointment fee.
      

3. Cancellation Notification:

   • We understand that unforeseen circumstances may arise, and we appreciate prompt communication in such cases.

   • To cancel or reschedule an appointment, clients are required to provide notice at least 4 hours prior to the scheduled appointment time.

   • Notifications can be made by messaging our clinic directly at [0438 487 686] or direct email to temoramassagetherapyclinic@gmail.com.
      

4. Exceptions:

   • Exceptions to the cancellation policy may be made on a case-by-case basis in situations of emergency or extenuating circumstances.
      

5. Rescheduling:

   • Clients are encouraged to reschedule appointments with as much notice as possible to accommodate both their needs and the availability of our therapists.
      

6. Repeat Offenders:

   • Clients who frequently violate the cancellation policy may be required to pre-pay for future appointments or may be subject to additional policies to ensure fair scheduling for all clients.
      

7. Clinic Discretion:

   • Temora Massage Therapy Clinic reserves the right to make exceptions or adjustments to the cancellation policy under unique or special circumstances.
      

By scheduling an appointment with Temora Massage Therapy Clinic, clients acknowledge and agree to abide by this cancellation policy. We appreciate your understanding and cooperation, as this policy allows us to provide optimal care to all our valued clients.
 

If you have any questions or concerns regarding this policy, please feel free to contact our clinic. 
 

Thank you for choosing Temora Massage Therapy Clinic for your wellness needs.